scheduled maintenance

 

 

If your computing needs are small enough that they do not warrant the constant attention of managed service, or the associated cost; your systems will still need maintenance at some point.  The majority of your needs may be met with monthly, or even quarterly maintenance on the systems.  Consider a small medical practice where the majority of their IT help needs are centered around practice management software.  Why call the IT guy when you can call the software vendor.  Your downtime will not be any longer, and you are already paying for support in your software maintenance contract.  

Our routine maintenance offering includes:

  • Memory testing
  • Hard Drive testing
  • BIOS updates as applicable
  • Antivirus subscription status check
  • Virus Scanning
  • Malware scanning
  • Windows updates
  • Application updates check

remote access

 

How would you feel if you could add a few hours to each week and lower your stress level by working from home?

How would you feel if you could work from anywhere on the planet?

Real-Time Remote Support for All Platforms

Simply Compute's remote support solution enables organizations to provide support instantly, no matter where their reps or end-users are located or what systems they're using. With Simply Compute, a first-tier rep running Mac and an admin with an iPad can work together to fix a Linux server – even if they are located on three different networks or continents.

Deliver Fast and Secure Support with Simply Compute

Simply Compute enables tech support professionals to remotely support desktops, laptops, servers, smartphones, tablets, point of sale systems, kiosks and more through corporate firewalls. Support reps can do things like view the screen, control the mouse, view system information and transfer files to diagnose and fix troubled systems.

With Simply Compute, your support reps can:

Instantly support to and from nearly any platform. Windows, Mac, Linux, iOS (iPad and iPhone), Android, Windows Mobile, BlackBerry and more.

Provide fast, effective support. Gain remote desktop control of multiple systems simultaneously. Automatically pull system info for quick diagnosis. Run special actions such as Ctrl+Alt+Del on the remote system via shortcuts.

Maintain data security and compliance. Keep data and system access behind your own firewall, and automatically maintain a full audit trail with Simply Compute's session logging and video recording functionality


office moves

 

IT Office moves can be a stressful experience, not least when it comes to the complicated area of moving all the IT equipment. Even a simple IT office relocation can involve the services of a number of different companies, such as:

  • Transfer and installation of telephone systems.
  • Transfer of telephone numbers.
  • Installation of electrical power requirements.
  • Transfer and installation of computer equipment.
  • Installation of computer networking system.
  • Transfer and installation of comms cabinet.

Simply Compute offers your business one single contact point for all the aspects of your IT office relocation. We will project manage it from initial plan to completion. With the team at Trust Networks in charge of the IT office move you can be confident that your IT systems will continue to run smoothly throughout the transfer period. 


Data Back Up Solutions

 

How badly will your business suffer if you lose the data on your PC or your server?

How will your home be affected if homework assignments are lost before deadlines or emails disappear?

In business it is crucial to be prepared for disaster. Our Backup Recovery is here when you need it the most. Could your business survive an IT disaster? What would happen if there was a fire? Or a flood? Or something as simple as a disgruntled employee with a password and a desire to delete everything in sight? What if you couldn’t get it back? Could you survive?

The best way—in fact the only way—to handle an IT disaster is to have planned for it ahead of time. Automated backups with co-location and redundancy, operating procedures for your employees to follow, and tools to get you back up and running even if your office is destroyed—that’s how to plan for a disaster.

Planning for Risk Including:

  • Sabotage, viruses, cyber attacks, hackers
  • Power failures and disruptions
  • Communications sector failures
  • Transportation, safety, and service failures
  • Environmental issues
  • Floods, blizzards, hurricanes, fires
  • Human error
  • System failure
  • Theft
  • Business Continuity and Disaster Recovery
  • Offsite systems and backups
  • Employee training
  • Maximized uptime
  • Disaster procedures
  • Custom disaster recovery plan
  • External auditing
  • Impact analysis report
  • Co-location / redundant data storage